Information alone is inadequate to produce transformed behaviors. Our approach to training is to create an environment that supports growth and change.
We provide a variety of trainings, delivered in different formats such as hourly workshops, day trainings and week-to-week training. Below is a list of some of our trainings.
If you are looking for a specific topic that you do not see below, please complete the request form and indicate what you are interested in.
Leadership Development Training
The Leadership Development Training (LDT) program, is an interactive training designed to provide ongoing development for leaders. It is also a great tool to prepare up-and-coming team members to lead effectively.
Click on the topic for a description of the training.
LDT 101
Professionalism 101: Holding Your Team Accountable to Workplace Etiquette
This is a hands-on training designed to address common areas of professionalism such as addressing people calling in, social media interaction, etc.
Clear the Air: Building Culture Within a Culture
Understanding how to build a culture is critical to the teams performance. It's been said that there are no bad teams, only bad leaders. You will learn keys to culture creation.
Is The Customer Always Right: How to Exceed Client Expectations
This is one of the most common statements, and in today's climate, customer service now more than ever must be effecient.
Just Do IT: Understanding the Difference Between Delegation and Abdication
Many times supervisiors, often newly promoted, misunderstand the difference between appointing someone a tasks to maximize effeciency for those shirking offputting tasks that they simply do not want to do. If the team detects that this is the case, it breeds resentment and will ultmately cause the team to collaspse.
LDT 201
Let's Talk Communication: Crucial Keys to Effective Communication
Communication is one of the most sought out training topics because there are so many disruptions in the workplace that can be traced back to a lack of communication. In this training, participants will learn important keys to communication such as active listening techniques.
ALL CAPS: Composing Emails That Accurately Communicate Your Message
It may not seem necessary to review, but one of the root causes of miscommunication in the office is written communication such as email and text messages. Participants will not only identify common errors in written communication, but will also be challenged to identify if written correspondence is the best method of communication.
Do The Right Thing: Ethics, Integrity and Honesty
Many employers lose talented team members due to lapse in judgement and relaxed values. Even more, the cost of ethical issues reflects poorly on a company. Participants will internalize the weight and significance of how their actions will not only impact them, their family but the company at large. They will discuss boundaries to help them create an environment of honesty and integrity.
Can't We All Just Get Along: Diversity Training and Cultural Sensitivity
One of the most volitile topics of our day, this training is one that all employers must have.
LDT 201
LDT 301
- Did You Get That In Writing: The Importance of Proper Documentation
- Don’t Forget To S.T.R.E.T.C.H: Setting Goals and Getting the Results You Want
- Caught In the Act: How to Use Annual Evaluations On a Weekly Basis
- Up Or Out: Knowing When and How to Develop or Dissolve a Working Relationship
LDT 401
- Sweet Spot: Discovering and Playing to Your Strengths
- The 5 Levels of Leadership: Being a Leader Others Will Want to Follow
- Let It Go: Solutions to Deal with Stressful Seasons of Work and Life
- Watch the Clock: Getting the Most Out of Your Day
LDT 501
- Productivity: Getting the Most Out of Your Team
- Get Out of Your Feelings: Conflict Resolution Tools and Techniques
- Transformers: How to Make the Transition From Peer to Program Leader
- Change: How to Excel in an Ever Changing Environment
Other topics include but not limited to:
- No Filters: Crafting a Culture of Honesty and Transparency
- What’s the Point: Understanding and Closing the Generational Gap
- I Smell Smoke: How to Handle Burn Out and Career Fatigue
- Times Up: How to Recognize the When and the How To Leave the Right Way
- The Assembly Line: Learning to Manage Processes and Not People
- Changing of the Guard: Intentional Succession Planning & Leadership Development
General All-staff training
- Speak UP: Keys to Effective Facilitation and Dynamic Presentations
- Get It Together: Keys to Proper Classroom Management
- Give It All You Got: Being Someone Your Team Can Count On
- Dream Team: The Value of Being a Team Player
- No Labels: Leading Without a Title
- Moving On Up: Keys to Being Promoted
- More Than an Apology: Recovering From Poor Decisions in the Workplace
- Don’t Let It Be You Too: Avoiding Sexual Harassment
- There Is HOPE: Suicide Prevention Workshop (4 hour workshop only)
**Remember, all training programs can be customized to accommodate your specific needs.